You can delete your ETPrep data at any time. You do not need to reinstall the app.
Delete your progress in the app
- Open ETPrep and go to Settings (the person icon on Today).
- Scroll to the bottom and tap Delete my profile and progress.
- Confirm.
This deletes your study activity from our server, signs you out, and erases everything ETPrep stored on your phone.
Delete your whole account
Email etprep@kraftdynamics.com from the address you sign in with, with the subject Delete my ETPrep account. We delete your account within 30 days and confirm by email.
What is deleted
- Your email address and name
- Your study profile (grade, stream, school, goal, plan)
- All your study activity, exam results, badges and reports
What we keep
- Records of Exam pass payments (amount, date, reference and screenshot), for as long as accounting law requires. They are not used for anything else.
- Group totals that no longer identify you, such as "how many students answered this question".
See our privacy policy for details.